Terms

Compound Fun, LLC.
Dba - Calliope Games
Retail Terms and Conditions United States, Canada and Mexico
By purchasing from Compound Fun, LLC through any of its web portals, you agree to have read and abide by these terms and conditions of sale.
Pricing
All products are priced per website listings: www.CalliopeGames.com
 
Terms
  • Paypal and credit card orders only.
  • Visa, Master Card, Discover and American Express accepted.
 
Minimum Orders
  • No minimums required
  • Mixed cases are acceptable

Ordering

  • Webstore: www.CalliopeGames.com
  • By eMail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
  • By Phone: (425) 644-4300
 
Back Orders
  • Back ordered items will ship as soon as product is available.
  • Please let us know beforehand if you do not wish to receive back ordered items.
 
Shipping
  • All orders are FOB origin
  • UPS, FedEx, and USPS are used. We will do our best to get you the best shipping rate unless otherwise specified.
  • Orders received before 4:00 PM EST are anticipated to ship day after credit card authorization.
  • Please allow 7 to 10 days for delivery.
 
Returns
  • Unopened products in original condition may be returned within 30 days of receipt.
  • A 15% restocking fee will apply to all returned items.
  • Damaged and defective goods may be returned within 10 days of receipt.
  • Replacements are sent at no charge upon return or approved destruction of defective merchandise.
  • Credit will be issued within 7 days of receipt of returned goods.
  • Incorrect shipments must be reported immediately for return.
  • All returns must have a return authorization number issued by the Compound Fun customer service department. Please call (425) 644-4300 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it to obtain a return authorization number.
  • Clearly mark outside of all returned packages with return authorization numbers.
  • Unauthorized returns will be refused.
 
Claims
  • Upon delivery from the carrier, be sure to record the number of cartons received and any damages incurred.
  • Please check your order against the packing slip provided with the shipment.
  • Notify our customer service department immediately concerning any shipping errors or defective goods. Please This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or call (425) 644-4300.
  • Damages incurred during shipping are the customers’ responsibility; however Compound Fun will gladly assist in filing claims on the customers’ behalf with the shipper when damages are documented properly.
 
Warranty
  • All Compound Fun products are covered by a 30 day warranty against manufacture defects.
  • Please call (425) 644-4300 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .