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Thank you for visiting Calliope Games!

For customer service or replacement game components, please This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . You can also reach us by phone at (425) 644-4300 or by snail mail at:

Calliope Games
PO Box 88
Redmond, WA 98073

For all other inquiries, please This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . If you are interested in being published by Calliope, please do not send prototypes or print-and-plays until explicitly advised to do so.
 

Calliope Games’ Privacy Policy

Last Updated October 17, 2014

Thank you for visiting CalliopeGames.com! We strive to provide the best products and service to our customers. For this reason we use secure technologies to keep customer information private. We limit the information we collect from you to only what we need to do business and offer superior products and services. We do not sell or rent customer information to any outside companies and/or organizations.

Our employees are dedicated to the highest service and integrity. We provide protection against unauthorized disclosure of information you give us.

This privacy policy provides you with information about how we collect, use, and share your personal information, and about our privacy practices in general. We are always ready to address your questions and concerns regarding our privacy practices. Please feel free to contact our customer service team with any questions.

What information does Calliope Games collect?

When you make a purchase, we collect information such as your name, billing address, shipping address, telephone number, email address and payment or gift card information.

During website registration, we collect information such as your name, email address, password, telephone number, age, and zip code.

When you register for our mailing list, we collect your name, email address, zip code, and the month and date of your birth. If you are a retailer, we also collect your store’s name, shipping and billing addresses, email address, phone number, and website.

How does Calliope use the information collected?

We may use the information we collect in the following ways: to complete your purchase transactions and provide the services you request; to contact you about the status of your orders; to send you newsletters, special offers, and notifications of new products; or internally to improve our site, products/services, customer service, and customer experience. 

Does Calliope Games share my information with others?

We will never sell or share your information unless we are responding to judicial process, in which case we will provide information to law enforcement agencies in accordance with applicable law. We also reserve the right to share information with legal authorities and other companies for fraud protection and credit risk reduction, or to avoid injury to our rights or the rights of any other person.     

How does Calliope Games use cookies?

As you browse CalliopeGames.com and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you.   If you do not wish to receive such tailored advertising, you can visit this page to opt out of most companies that engage in such advertising.  (This will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.)

How can I view, update, or remove my information?

If you have registered for an account or made a purchase, you may view and update your account information by logging into the "My Account" section of the website with your email address and password. Once logged in, you can view or update your name, address, telephone number or email address. You can also email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it to access, update, or remove any of this information.    

How do I opt out of receiving communications from Calliope?

To opt out of Calliope’s newsletter, simply click the “unsubscribe from our mailing list” link located at the top left of any of our newsletters, or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it to unsubscribe.

Our customers receive standard order status communications, such as order confirmation and shipping dates, via email. Your choice to opt out of promotional emails will not affect email notifications regarding your order with us.      

How do you secure customer information?

Unfortunately, no data transmission over the Internet can be 100% secure. Accordingly, we cannot guarantee the security of any information you disclose or transmit to us online. However, protecting the security of your information is very important to us. Calliope utilizes a secure processing server when collecting and transmitting your data.

Residents of California:

If you are a California resident and would like a copy of our notice describing what categories of personal information we share with third parties or corporate affiliates for their direct marketing purposes and the names and addresses of the third parties and affiliates that received your information in the past year, please submit a written request to the following address specifying that you want a copy of "California Privacy Rights" notice: Cassidy Werner, Calliope Games, PO Box 88, Redmond, WA 98073, attn: California Privacy. Please allow up to 30 days for us to process your request. You may submit such a request once per year.          

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